Contact

Contact and response time

A clear first message helps us answer product, shipping, custom, and order questions without going back and forth too many times.

01

Contact details

Email charles@aglaialighting.com.au. Include the product name, page link, quantity, destination, and the question you want answered.

02

What makes replies faster

For product questions, send the product name or link. For order questions, add quantity and destination. For custom or bulk orders, add finish, packaging, market, and sample needs.

03

Follow-up details

If supplier-side details need review, we may ask follow-up questions before treating price, timing, material, or availability as final.