Simple product enquiries
For products, confirm product name, current buying status, price if available, shipping destination, delivery method, and payment step. If a product link is not active yet, contact us first.
Payment
Payment and order process
Payment should come after the product, order details, shipping destination, and basic issue-handling terms are clear. This protects both simple product purchases and reviewed orders.
Reviewed orders
Bulk, custom, private-label, hotel, or project orders should be reviewed before price and timing are treated as final. Quantity, finish, sample needs, packing, market details, and delivery schedule can change the order.
Keep the final details in writing
Before payment, make sure product name, quantity, destination, price, shipping method, payment step, and any issue-handling notes are written clearly in the message or quote.